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The Township will be closing its administrative offices in Sydenham at 4432 George Street, and at 2490 Keeley Rd., to the public temporarily, for an indefinite period.

While these offices will be closed to the public, most municipal services will continue to be delivered and public communications via telephone and email will remain in place during regular business hours.

As a result of these closures and the broader COVID-19 outbreak, the following changes to our service delivery will take effect immediately:

Building and Planning Services

  • Effective Wednesday, March 17, 2020 at 4:30 pm, the Planning and Building department will no longer be receiving the public in person, but will continue to accept communications via email, phone and online intake form on our website. 

  • The Township remains in regular contact with our partner agencies, including the Conservation Authorities, KFL&A Public Health, and Provincial Ministries regarding their role in the processing of development applications. Changes in agency operations means the Township may have limited ability to process some applications. The Committee of Adjustment meeting scheduled for April 9, 2020 is CANCELLED.

  • Building and Planning staff will remain available to respond to inquiries and assist in the processing of applications via phone and email. Pre-consultation meetings will continue to be scheduled but will occur via telephone. Customers are strongly encouraged to utilize the in-take forms on the Township website to initiate these inquires.

    https://forms.southfrontenac.net/Township-of-South-Frontenac-Intake-Form.
  • Alternative arrangements for submission of building permit applications and payment of fees are currently being explored. Information will be made available when these arrangements have been finalized.  

  • South Frontenac Building Inspectors will continue to conduct inspections, but will be following a new inspection protocol given current social distancing recommendations. These changes include:

    • Building Inspectors will not enter occupied buildings.

    • Inspectors will not engage in interpersonal contact at sites
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    • Prior to attending sites, staff will inquire if any persons on the site or related to the site are exhibiting symptoms associated with the COVID-19 virus have been exposed to a probable case of the virus, or are in self-isolation.

Treasury Department

  • Effective March 17, 2020, the Treasury Department offices at 4432 George Street in Sydenham will be closed to the public until further notice. Treasury Department staff will remain available to respond to inquiries via email and phone. Any forms or cheque payments can be mailed into the office or dropped off at the Front Door Drop box located at 4432 George St., in Sydenham.

  • The deadline for payment of the Interim Tax bill (originally March 31, 2020) has been extended to April 30, 2020. 

  • We are encouraging payments to be made through online banking, by mail or through credit card payments. Visit our website for more information.

Public Works Department

  • Effective March 17, 2020, all Public Service Offices & Garages will be closed to the public. Administrative Staff will be available to respond to inquiries via phone and email.

  • Roads and outdoor staff will continue to maintain Township roads, bridges and other structures.

  • All South Frontenac waste disposal sites will be closed to the public until further notice. Garbage & Recycling pick up will continue as scheduled.

  • As announced on Monday, March 16, 2020, all Recreational facilities have been closed to the public until further notice.

Your cooperation, diligence, and patience is appreciated during this time. It is the goal of Council and staff to continue to provide quality services to the public, while keeping residents and staff safe, and to help slow the spread of the COVID-19 virus.

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