Accessibility

Accessibility for Ontarians with Disabilities Act, 2005 (AODA) outlines the mandatory accessibility standards that will identify, remove and prevent barriers for people with disabilities in key areas of daily living.

Our commitment

We are committed to meeting accessibility needs for people in a timely manner so that everyone may have equal access to Town programs, goods, services, and facilities in a way that respects their dignity and independence .

Request for documents in an accessible format

If you require information in an alternate format, you may contact the Township of South Frontenac by calling 613-376-3027, or by emailing James Thompson, Clerk at jthompson@southfrontenac.net. We will work with you to understand your specific information and accessibility needs and to provide for them within a reasonable timeframe.

You may also visit the Township of South Frontenac in person or mail your request and concerns to the office located at 4432 George St, Sydenham ON, K0H 2T0. Administration office hours are Monday to Friday 8:00 am to 4:30 p.m.

Accessibility feedback

The Township of South Frontenac welcomes public input. It helps identify areas where changes need to be considered and ways in which we can improve the delivery. You may use the "Contact Us" to share your input.

Accessibility standards

See the Ministry of Economic Development, Employment and Infrastructure site  website for more information on the following topics:

• Customer Service Standard
• Accessibility Standard for Transportation
• Information and Communications Standard
• Employment Standard
• Design of Public Spaces Standards
• Integrated Accessibility Standards Regulation

Resources

• Frontenac Accessibility Advisory Committee - Joint Accessibility Plan Annual Status Report
• By-law 2009-39 
• Integrated Accessibility Standards Regulation Policy 
• Joint Multi-Year Accessibility Plan 2023-2027
• Accessibility Report 2017
• How Can I Help You? - Accessible Customer Service Best Practices and Procedures
• Guide to Accessible Festivals and Outdoor Events

Emergency Plans for people with Disabilities

For information about what to do during an emergency, visit the Emergency Management Ontario page Emergency Plans for people with disabilities.